Are you a customer-centered IT Service Desk Specialist? Red River’s IT Service Desk Specialist delivers exceptional customer service handling incident and problem management, ticket handling and escalation, performance monitoring, troubleshooting, technical run book creation and maintenance, infrastructure management and processes adherence.
As our newest IT Service Desk Specialist you will provide support to a Red River customer site in Lebanon, NH and work daily from that location. You will also be a member of our 24x7 NOC, and part of our Managed Services Operations team.
Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task. Ideal candidates have a strong focus on day-to-day operational excellence, and a personal style that builds trust, and inspires loyalty. The candidate should be motivated, proactive, be able to learn and adapt quickly.
Established in 1995, Red River delivers information technology solutions to a worldwide military and civilian customer base and the New England enterprise market including healthcare, financial services and education customers. Red River is ranked the 5th fastest growing company in NH by Business NH Magazine and has demonstrated consistent year over year revenue and employee growth since its inception. With corporate offices in Claremont, NH, Red River has satellite offices in Virginia.
Red River Computer Co., Inc. is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.
Red River offers a competitive salary, excellent benefits and an exceptional work environment. If you are ready to join a growing company, please submit your resume and cover letter (required) online at http://www.redriver.com/company/careers.
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